Customer Service Lead ID - 3211

Work subtleties

This is the way the work subtleties line up with your profile.
Pay
£30,000 per year
Work type
Full-time
Shift and timetable
Monday to Friday

Benefits

Pulled from the full set of working responsibilities
Extra leave
Easygoing dress
Organization annuity
Improved maternity leave
Wellbeing and prosperity program
Disaster protection
Debilitated pay
Telecommute

Full set of working responsibilities

Business Rundown
We’ve assembled a completely new way for individuals to purchase extra security, without the requirement for pushy salesmen.

We really want staggering client assistance individuals to fly make it.

Work Outline

We are looking for devoted and excited Client care Hotshots to join our group. The ideal applicants will be liable for offering extraordinary assistance to our clients, tending to enquiries, and settling issues productively.

You will hold pre-booked meetings with disaster protection clients who have proactively mentioned statements.

You will utilize our framework to talk about their statements, answer any inquiries they have and assist them with beginning cover on the off chance that they need to.

This job areas of strength for requires abilities, meticulousness, and the capacity to break down client needs.

Obligations

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Answer speedily to client enquiries by means of telephone, email, and visit.
Give exact data in regards to items and administrations.
Help clients with request positions, adjustments, and retractions.
Handle grievances and resolve issues with incredible skill and sympathy.
Upsell extra items or administrations when suitable.
Keep up with point by point records of client cooperations through information passage.
Investigate client criticism to further develop administration conveyance.
Guarantee adherence to organization approaches and techniques while keeping up with elevated expectations of telephone decorum.

Prerequisites

Past involvement with a client support job is required.
Solid verbal and composed relational abilities.
Capacity to break down data and give arrangements actually.
Phenomenal information passage abilities with scrupulousness.
Capable in utilizing PC frameworks and programming applications.
An uplifting outlook with a pledge to conveying remarkable client support.

Work Type: All day

Pay: £30,000.00 each year

Extra compensation:

Reward conspire
Execution reward
Yearly reward

Benefits:

Extra leave
Easygoing dress
Organization annuity
Improved maternity leave
Wellbeing and prosperity program
Life coverage
Debilitated pay
Telecommute
Plan:

Monday to Friday
Instruction:

GCSE or same (required)
Experience:

Client care: 2 years (required)
Language:

English (required)
Work Area: Remote

Reference ID: 20241217_001

 

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