Account Coordinator (Remote) id - 4132

We are looking for a strong communicator with excellent organizational skills to join our Client Service team in a hybrid role. This is a unique role and would be perfect for someone looking to kickstart their career in the marketing field. This role will allow you to gain knowledge and experience in a variety of roles. As an Account Coordinator, you will support our team on internal and client projects. You will work closely with the various internal project teams including Project Management, Analytics, Technology, Creative, Strategy, and the Marketing Automation teams. You are a a highly motivated individual with strong attention to detail and can think out of the box. This role will serve as an internal support for a variety of functions: from leadership to Project Management, and Account. You will be trained in account management, project management, marketing automation, and other disciplines. You will establish a comprehensive understanding of marketing, advertising, client expectations and business processes.


This role is a great opportunity for someone who wants to learn about all aspects of how an agency works, inside and out. We expect anyone hired in this role to eventually be promoted and move into a more specialized role within an agency discipline based on your interests, experience, and demonstrated skillsets. If you like to work on lots of different types of tasks and projects and aren't afraid to learn as you go, this is the role for you!


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Primary Responsibilities

  • Entry-level work in client service and project management with the support of more senior team members
  • Take clear and actionable meeting notes and circulate to relevant team members
  • Track and follow-up with internal team members on action items
  • Assist Project Management with generating project timelines and burn reports
  • Support Account Service staff with scheduling client calls and PM with scheduling internal calls
  • Work with the Project Management team to support complex projects, managing project management tools, tasks, schedules, project communication and plans.
  • Support leadership in managing agency website and social media (blog post, social posts)
  • Support leadership with organizational and operations support
  • Setting a high bar for quality, attention to details and flawless execution
  • Be a team player by upholding the agency's high standards both internally and with clients
  • Collaborate with team to streamline internal processes as needed
  • Support the New Business team: gather and organize content for Proposals, RFI/RFPs, client research, internal CRM management, etc.
  • Support agency Partners in completing tasks as needed For example, researching a category of technology tools for clients, identifying agency competitors, developing internal social media marketing plans, etc. Don't worry, we won't ask you to go get anyone's dry cleaning.

Required Technical and Professional Expertise

  • Excellent interpersonal skills both in person, by phone and over email with high integrity. Comfortable with clients and presents as highly professional
  • Strong organizational skills and the ability to work independently, plan workloads, and deliver on commitments
  • Love of learning new things, including a demonstrated ability to pick up and understand business and technical subject matters quickly
  • Self-starter who is comfortable working in a fast-paced environment
  • Innovative, bring new ideas, and provide fresh perspectives on current processes
  • Very detail oriented and deeply organized
  • Ability to manage multiple work assignments with a variety of internal components and requirements
  • Experience with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
  • Solution-oriented, is able to come up with solutions to uncommon problems
 
Bonus Technical Expertise - Not Required but Nice to Have
  • Experience with project management and finance tools
  • Experience with HubSpot, Marketo
  • Experience with Slack, WordPress, social media, and Asana a plus

Hiring Process

  • We will be reviewing applications after the Holidays, in the New Year
  • Qualified candidates will be contacted to set up an initial video call with the hiring manager
  • We may ask candidates to complete an short online assessment
  • Strong applicants will then be interviewed by additional members of the team
  • Once we have identified the best candidate we will reach out make an offer. Candidates who have not been chosen will be contacted and informed.


Remote Locations We Will Hire From:

  • Must be in the United States
  • Prefer Candidates From: Utah, Maine, Massachusetts

Job Type: Full-time, Salary

Experience: This is an entry level position, but we encourage people with 1-3 years of experience to apply as well

Education: Bachelor's Degree preferred but not required.

Residency Requirements: Resident of and employable in the United States

Salary: Based on Skillset

Benefits: Medical, Dental, Vision, 401k with a match, 529 College Savings, FSA Accounts
Paid Time Off: 12 paid holidays (1 floating), bereavement leave, jury duty, and accrued Paid Time Off (PTO) that can be used as sick or vacation.

Who We Are

The Sparkery is a digital consultancy and advertising agency based in the Wasatch mountains of Utah with a customer experience focus and a proprietary approach to rapid content production. We are passionate about evolving content to match the demands of data-driven, hyper personalized customer experiences. As marketing automation has become the norm, we've seen our clients run into the challenge of keeping content fresh, personal and most of all driving results.


We Look for Team Members Who

  • Always advocate for doing the right thing
  • Are resourceful and creative
  • Communicate openly with honesty and respect

Why You Will Love Working with Us

  • You will have the opportunity to work in a successful, fast moving, mission-driven company
  • This is a unique role that will allow you to develop digital marketing skills
  • You will have autonomy and growth opportunities
  • You will collaborate with other creative and enthusiastic team members that will be there to support you and aid in your career growth
  • This is a fully remote position

Our Advice to You

The Sparkery is focused on hiring passionate, experienced individuals to help us build a unique company that both delivers excellent work for our clients and a superior work experience for our team. If you have a love of marketing and technology, client service, ambition, and fun... we are looking for you! We believe that your drive and willingness to learn is as important as your experience and qualifications so if we do have the opportunity to talk with you, be real, be you! Show us your experience and your passion.


Additional Information

The Sparkery, LLC. promotes equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. We support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring - under federal, state and local laws.


 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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