Remote Freelance Customer Service Representative - Philippines - WEEKLY PAY - $3-$4 per hour ID - 1648

Job Overview

Join Omni as a Remote Freelance Customer Service Representative and enjoy the flexibility of creating your own work schedule while collaborating with esteemed Fortune 500 companies. As a valued partner, you will engage in providing exceptional customer service, allowing you to balance your professional and personal commitments effectively.

Key Responsibilities

  • Deliver outstanding customer service for prominent US-based clients.
  • Manage your own work hours based on client requirements.
  • Collaborate with a global community of freelancers to enhance your skills and share insights.

Required Skills

  • Strong communication abilities.
  • Excellent customer service skills.
  • Adaptability to meet diverse client needs.

Qualifications

  • Previous experience in customer service is preferred but not mandatory.
  • Ability to work independently and manage time efficiently.
  • High School Diploma or equivalent is required.

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Career Growth Opportunities

As part of Omni, you will have access to a vibrant network of freelancers which encourages professional growth and skill enhancement through collaboration and shared experiences.

Company Culture And Values

Omni promotes a supportive and inclusive environment, valuing flexibility and autonomy. Our community encourages collaboration, fostering a culture of shared success among freelancers worldwide.

Compensation And Benefits

  • Competitive contract earnings ranging from \(3 to \)4 per hour USD based on performance.
  • Flexible working schedule options available, allowing for personal and professional balance (up to 40 hours per week).

Why Join Us

This role is ideal for individuals seeking a rewarding freelance opportunity that offers flexibility while working with reputable companies. Become part of a dynamic community that values your contributions and provides the resources for you to thrive.

Employment Type: Contractor

 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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