Part Time Dispatcher (remote after training) ID - 2153

Johnson Service Group is searching for a Remote Part Time Dispatcher (Weekends & Holidays) for one of our clients in Charlotte, NC.  Candidates must live in the Charlotte area as there will be onsite training required near Charlotte Park.  

Training & Work Schedule:

  • Training will be a hybrid schedule with 2 days onsite each week
  • Training could be up to 4-6 weeks in duration
  • After training, role will be remote and position will revert to weekends only and Holidays, 7am-6pm
  • Opportunity for extra hours throughout the week (misc. time during the shift of 3:30 PM – Midnight, Monday – Friday)
  • 20 hours expected with opportunity to work up to 36 max as requested

Role:

  • Responsible for scheduling service work and emergency response to a 3-state service area which operates on a 24/7/365 schedule
  • On average, receives approximately 56,000 emergency calls on an annual basis
  • Responsible for monitoring work flow for approximately 350 Service Technicians
  • The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads of field service personnel in daily operations for all customer service
  • The SSA answers a variety of inbound technicians, first responders, and emergency customer calls

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Required:

  • High school diploma or equivalent
  • Strong written and verbal communications skills
  • Demonstrated computer and technical aptitude
  • Strong customer service background
  • Experience as a Dispatcher is strongly desired

 

This position will pay $24.00/hour.

Company Description
Our people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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