• *Job Summary
…
– **Job Type:** Part-Time

– **Salary:** $20 – $25/hour

– **Working Hours:** Under 4 hours per day

– **Company:** Delta Airlines

– **Location:** Available to residents in Georgia

– **Benefits:** Health, Dental, Paid Training, Paid Vacations, Retirement Plans
• *Description:**

Delta Airlines is seeking enthusiastic and customer-focused individuals to join our team as Part-Time Live Chat Agents. This remote position offers the flexibility to work from the comfort of your home while providing top-notch customer service to our valued passengers. As a Live Chat Agent, you will assist customers with inquiries, booking issues, and other related needs through our online chat platform. You will be an essential part of our customer service team, helping to ensure that every passenger has a smooth and pleasant experience with Delta Airlines.

• *Requirements:**

– Must be a resident of Georgia.

– High school diploma or equivalent.

– Strong command of the English language; additional language skills are a plus.

– Excellent written communication skills.

– Ability to multitask in a fast-paced environment.

– Reliable internet connection and a quiet work space.

– Basic computer skills and familiarity with live chat systems. 

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• *Responsibilities:**

– Provide prompt and courteous responses to customer inquiries via live chat.

– Assist customers with booking flights, managing reservations, and other related services.

– Resolve customer complaints and issues efficiently and professionally.

– Escalate complex issues to higher-level support when necessary.

– Maintain up-to-date knowledge of Delta Airlines policies, procedures, and promotions.

– Document all customer interactions accurately and comprehensively.

– Participate in regular training sessions to enhance service quality.
• *Benefits:**

– Competitive hourly wage.

– Comprehensive health and dental insurance plans.

– Paid training to ensure you are well-prepared to assist customers.

– Paid vacations and holidays.

– Retirement plans to secure your future.

– Employee discounts on flight tickets and other travel-related perks.
• *Educational Qualifications:**

– High school diploma or equivalent required.

– Strong preference for candidates with additional certifications in customer service or related fields.
• *Experience:**

– Previous experience in customer service or a similar role preferred.

– Familiarity with the airline industry is a plus but not mandatory.
• *Company Overview:**

Delta Airlines is one of the world’s largest global airlines, connecting millions of passengers to destinations across the globe. With a commitment to excellence, Delta Airlines prides itself on delivering exceptional customer service, ensuring the safety and comfort of every traveler. We value our employees and offer a dynamic work environment where growth and opportunities are abundant.

Join our team and become part of a company that values dedication, teamwork, and exceptional service. Apply today to start your journey with Delta Airlines!

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