Online Personal Stylist ID - 1778

Did you know that Fashion Resale is the fastest growing category in fashion?
We are a venture-backed fashion tech company that eliminates the addiction to fast fashion and waste by sourcing the best pre-owned designer items and delivering them to customers in a curated way, via personalized text messages from our personal stylists.
To do this, we solve complex personalization problems and combine the best of stylist and software.

 

The result? Unique designer items personally matched to customers at accessible price points, and new life given to high quality fashion that would otherwise be wasted.

So how does it work?
When a personal stylist finds a unique piece a customer may like, they text it via SMS.The customer can respond with a Buy or Pass, or give feedback and make specific requests.

 

Once we confirm your order via text, the items are shipped directly to the customer. No more hassle of searching endlessly for items online, filtering through e-commerce sites for hours, and filling out payment info again and again.

Our fulfillment center is based in New Jersey and our customers are all US based.

 

We are looking for Personal Stylists from around the world to join our growing, globally distributed, team working remotely ( 9AM – 5 PM PST).

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The ideal candidate has personal styling experience, is tech-savvy, has a strong fashion sense, great brand awareness and is passionate about helping women curate stellar personal style. We are looking for a candidate who is a positive self-starter, understands how to effectively manage their time, possesses a strong eye for putting together outfits, and is passionate about environmental sustainability.
Some specific things you will do
  • Use our platform to personally style a list of dedicated customers assigned to you based on their preferences and needs
  • Achieve and maintain various styling performance metrics to meet customer styling satisfaction
  • Stay up to date with current fashion trends and all things fashion to be a source of trusted knowledge for customers
  • Host short closet consultation zoom calls with customers to better understand their needs and preferences
  • Think critically about our existing customer styling practices and how we can improve them based on daily interactions with customers and their feedback
  • Build trusting relationships with your customers so they get great value from the service
Tools you’ll use
  • Our Styling Platform
  • Slack
  • Zoom
  • Upwork
Requirements
  • Personal styling experience (or retail sales experience with women’s fashion)
  • Excellent verbal and text communication skills to engage with customers and create rapport as their personal stylist – fully fluent in English
  • Ability to style a wide-range of customers by demonstrating a clear understanding of body type, sizing, style preferences, customers geography, and age
  • Strong sense of designer brands product knowledge
  • Sales-driven: drive revenue and retention by listening to customers needs and delighting them with your styling suggestions
  • Ability to learn new software and systems for communicating with customers
  • Able to work 20-40 hours weekly during allotted hours to meet customers needs
  • Must have your own computer
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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