Infrastructure Group Manager ID - 1487

Requirements
  • Minimum 5 years of experience in UNIX and Windows system administration.
  • At least 2 years of experience in a managerial or supervisory role.
  • Proficiency in UNIX (Linux, Solaris) and Windows server environments.
  • Experience with system monitoring and management tools (e.g., Nagios, SolarWinds).
  • Knowledge of scripting languages (e.g., Bash, PowerShell).
  • Understanding of network protocols, storage solutions, and virtualization technologies.
  • Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef).
  • Strong leadership and team management skills.
  • Excellent problem-solving and troubleshooting abilities.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Bachelor’s degree in Computer Science, Information Technology (related field), or equivalent experience.

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Responsibilities
  • Lead and manage a team of Level 2 system administrators, providing guidance, training, and performance evaluations.
  • Oversee the administration of UNIX (e.g., Linux, Solaris) and Windows servers, ensuring optimal performance, security, and reliability.
  • Manage and resolve escalated incidents and problems, ensuring timely resolution and minimal impact on business operations.
  • Plan and oversee system maintenance activities, including patch management, software updates, and hardware upgrades.
  • Implement and maintain monitoring systems to track server performance, availability, and security; generate and review regular reports.
  • Ensure servers are secure and comply with organizational standards.
  • Manage relationships with hardware and software vendors, including support contracts and service agreements.
  • Ensure systems comply with relevant regulatory requirements and industry standards.
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