Data Consultant ID - 2362
Job Posting: Business/Data Analyst (Remote)
Location: 100% Remote (with the option of being on-site)
Interviews: Via Microsoft Teams
We are looking for a highly motivated and detail-oriented Business/Data Analyst to join our team. If you have a passion for data analysis, process improvement, and customer engagement, we would love to hear from you!
Key Responsibilities:
- Engage, Train, and Manage Supplier Relationships to capture enriched content.
- Triage and Escalate Customer Feedback requests via Service Now.
- Create, Maintain, and Retire MDM (Master Data Management) for features and benefits.
- Manage Team Mailbox for inter-company and customer requests.
- Collaborate effectively with cross-functional teams to ensure smooth project delivery and meet deadlines.
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Required Qualifications:
- Bachelor’s Degree (or equivalent experience).
- 0 – 3 years of experience in a business or data analyst role.
- Strong analytical and critical thinking skills.
- Intermediate experience with SQL (Expert preferred).
- Intermediate experience with Excel functions (VLOOKUP, Pivot Tables, Data Visualization).
- Intermediate Python experience.
- Beginner-level experience with basic accounting principles.
- Beginner experience with Tableau or Power BI.
- Strong communication skills (both oral and written).
- Experience with ServiceNow (SNow), Outlook, and Excel.
Additional Skills:
- Copywriting experience with excellent English grammar.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Intermediate experience in process and workflow documentation.
- Strong team player with a collaborative mindset.
- Ability to identify and improve flaws in processes.
Preferred Experience:
- Experience in supplier and customer engagement.
This is a fantastic opportunity to grow your career in a dynamic, remote-first environment with a team that values collaboration and innovation.
To Apply: Submit your resume and cover letter detailing your qualifications and experience. We look forward to meeting you!