Customer Service Representative - No Experience Needed - Work Remote ID - 1599

The House of Mercier is excited to offer a unique opportunity for a Customer Service Representative with no prior experience required! This remote position is ideal for individuals looking to start their journey in customer service while enjoying the flexibility of working from home. We provide comprehensive training, so all you need is a passion for helping others and a readiness to learn. Join us in delivering outstanding service to our valued customers!


Responsibilities

  • Assist customers through various communication channels including phone, email, and chat.
  • Address customer inquiries, provide support, and resolve issues with a focus on satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Learn about our product offerings to provide informed assistance to customers.
  • Participate in ongoing training to enhance your customer service skills and knowledge.
  • Collaborate with team members to improve the customer experience.

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Requirements

  • No previous customer service experience required; training will be provided.
  • Strong communication skills and a genuine desire to assist customers.
  • Able to work independently in a remote setting.
  • Positive attitude and willingness to learn.
  • Strong organizational skills and the ability to multitask.
  • Reliable internet connection and a suitable remote workspace.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks

 

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