Breakfast Server - (Part Time) $20.32/hour ID - 1024
Full Job Description
Join the dynamic team at the dual branded Hyatt Place Hyatt House LAX/Century Blvd. Our 400 room hotel is located less than a mile from LAX Airport and less than four miles from SoFi Stadium, you are in the heart of it at all at Hyatt Place Hyatt House LAX/Century Blvd.
Job Summary:
The Breakfast Server is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner, specifically within the Breakfast Area at the Hotel.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must maintain composure and objectivity under pressure.
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Job Duties & Functions:
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
- Maintain regular attendance in compliance with RCMI standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with RCMI Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Clear, clean and reset tables as needed.
- Preparing buffet station for food set up. Ensuring buffet is stocked with silverware, plates and glassware.
- Ensuring buffet is stocked with food and drinks at all times
- Offers premium coffee drinks and beverages ala carte.
- Collects a method of payment from al guests.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Be familiar with the operation of the P.O.S. system.
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ability to answer the telephone according to standards.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures, and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
Benefits:
- Medical insurance for you and your qualifying family provided at no-cost, in addition to low cost options for dental, vision, flex spending, disability and life insurance coverage.
- Paid vacation, sick, and holiday time.
- Discounted room nights world-wide.
- 401(k) Plan with Employer Match
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, Inclusion, empathy, experimentation and wellbeing.