Appointment Scheduler for outbound call center Health Care ID - 2591
Call Center Agent - Outbound Healthcare Appointment Scheduling
We are seeking Call Center Agents to join our team and assist in scheduling healthcare appointments for our Nurse Practitioners (NPs). As part of our outbound call center, this is a fast-paced role where you will interact with senior citizens, providing a vital service with professionalism, empathy, and accuracy.
Key Responsibilities:
Schedule healthcare appointments for senior citizens.
Handle a high volume of calls and appointments efficiently (250+ calls per day).
Multitask seamlessly between systems and conversations.
Ensure accurate data entry while maintaining patient confidentiality.
Requirements:
Call center experience is preferred but not required.
Strong computer skills, including fast typing speed and knowledge of Word and Excel.
Must have the following technical setup:
iCore 5 processor or higher
8 GB RAM minimum
Wired high-speed internet connection
USB noise-canceling headphones
Quiet, distraction-free workspace
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Flexible availability to work across time zones (EST to PST) and shifts, as our call center operates 7 days a week, including most major holidays.
Spanish and other languages spoken are welcomed.
US-based agents only.
Preferred Qualifications:
Experience working with senior citizens.
Strong communication and interpersonal skills.
Why Join Us?
Opportunity to make a real difference by helping senior citizens access vital healthcare services.
Competitive pay starting at $14.50/hour and a supportive, team-oriented environment.
A dynamic and rewarding role in a growing, mission-driven company.