AirBnB/VRBO Virtual Assistant/Admin ID - 1859

I'm looking for a proactive, conscientious admin assistant/virtual assistant to help manage my AirBnB / VRBO Property.

Administrative Tasks
• Manage and organize the email inbox, ensuring timely responses and a clutter-free workspace.
• Pay cleaning bills
• Manage cleaning calendar (google calendar)
• Replace photos on listings and website as needed

Guest Communication:
• Respond to Airbnb guest inquiries if needed (most messages are automated; specific questions I will likely handle, so really just general questions as needed).
• Send proactive manual messages for VRBO rentals

Pricing Management:
• Regularly review and update pricing on Airbnb and VRBO platforms.
• Open up future booking availability

Research & Guest Experience
• Conduct market research to ensure competitive pricing and optimal occupancy rates.

Social Media & Relationship Management
• Help organize and curate content for a quarterly newsletter, targeting past and potential guests. Help with layout as needed.
• Post (pre-written by me) engaging and relevant social media content to promote listings and maintain an active online presence.

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IF you should competence and reliability, we would love to expand hours by adding the following work:
• Brainstorm and suggest creative ideas for social media campaigns and content.
• Set up and manage Google Ads campaigns as needed to boost visibility and bookings.
• Analyze booking trends and suggest improvements to enhance guest experiences and optimize revenue.
• Create personalized activity lists tailored to guest preferences.
• Offer light concierge services to enhance the guest experience.

Ideal Candidate
• Excellent written and verbal communication skills.
• Experience in hospitality, property management, or short-term rental platforms (Airbnb, VRBO) is a plus.
• Familiarity with pricing tools like PricingLabs or similar
• Familiarity with Wix websites
• Strong organizational skills and attention to detail.
• Creative mindset with the ability to generate engaging content ideas a plus!

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