Work At Apple (Remote Advisor) $22/Hr

Job Responsibilities: Apple Technical Support Advisor

Salary: $22-25/Hour

Company: Apple

Location: Texas, USA

Educational Requirements: High School

Full Job Description:-

At Apple, we consider that dedication, amusing surroundings, creativity and innovation gasoline the closing consumer experience. We consider every consumer interplay to be a possibility to delight, engage, and inspire. By focusing on the smallest of details, we are able to make a big effect on our clients! Building these surroundings begins offevolved with you!

You are a hassle solver who without problems connects with clients. You exceed their expectations together along with your guidance, knowledge, and ardor for technology. You are curious approximately why matters work the manner they do and are devoted to the use of methodical troubleshooting technique flows to restore hardware and software program additives whilst matters cross wrong.

You have remarkable verbal and written verbal exchange talents, in addition to the capacity to prioritize obligations and control your time. You can multitask throughout structures and applications, analyze, isolate and remedy numerous complicated technical troubles. Your effects engage, explaining step-by-step answers with persistence and a technique tailor-made to every man or woman consumer. You’re no longer best right here to assist in restoring technical troubles however additionally offer a superb consumer experience. If this seems like you, you may be the subsequent Apple Support Advisor.

Key Qualifications

Minimum 2 years expert technical troubleshooting knowledge or established technical capacity
Experience helping clients through phone, e-mail, chat, and/or in-person
Passion for customer support and possession of the consumer experience, such as complete problem resolution
Able to successfully tailor verbal exchange and fashion to differing audiences
Able to self-control and work independently in a fast-paced, continuously converting surroundings
Thrives on a group wherein knowledge is shared and comments are welcome
Effective time management, such as the capacity to multitask, prepare and prioritize
Able to analyze and draw close technical records throughout a couple of gears at the same time as speaking with clients
iOS, Smartphone, Tablet, PC or Mac experience
Aptitude for obtaining talents in technical troubleshooting and a fervor to analyze and tackle new challenges
Makes an area to pay attention, analyze, and enlarge various views and experience
Actively seeks out possibilities to champion and have a good time with inclusion and diversity

Description

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At Apple, we consider our various backgrounds, views, and passions to assist us in creating the thoughts that flow everybody forward. As an Apple Support Advisor, your voice is important in helping lots of our famous merchandise, such as iPhones, iPads, MacBooks, iMacs, and more.

As our clients’ first factor of contact, you’ll be the pleasant voice of Apple, offering world-class customer support, troubleshooting, and technical assistance. We’ll depend upon you to pay attention to our clients and use your technical knowledge, creativity, ardor, and our documented troubleshooting float to fulfill their needs — and remind them that at the back of our excellent merchandise are great people. We’ll educate you to be pleasant.

This role comes with aggressive pay, excellent benefits, eligibility to take part in our organization’s inventory plan, time off, a worker discount, and devoted sources to assist your ongoing boom and professional development. We’re devoted to supporting personnel to discover their potential. Inclusion is a shared responsibility, and we keep ourselves and each other liable for fostering a subculture wherein all and sundry feel seen, heard and stimulated to do their pleasant work.

Additional Requirements

Available to wait for required schooling on a hard and fast agenda that can consist of weekends
Flexible to work between the hours of 7:00 a.m. CST and 10:30 p.m. CST, such as weekends and holidays, with the opportunity to flex up or down hours relying upon commercial enterprise needs
The successful final touch of a pre-employment evaluation and history check
The successful final touch of preliminary schooling
Meet all expectancies of the function in the first one hundred twenty days of employment
Able to fulfill a minimal typing pace of forty WPM at the same time as speaking with clients

Benefits

Apple personnel additionally have the possibility to grow to be an Apple shareholders through participation in Apple’s discretionary worker inventory applications. Apple personnel are eligible for discretionary limited inventory unit awards and should buy Apple inventory at a reduction if voluntarily collaborating in Apple’s Employee Stock Purchase Plan. You’ll additionally acquire advantages which include: Comprehensive clinical and dental coverage, retirement advantages, various discounted merchandise and unfastened services, and for formal schooling associated with advancing your profession at Apple, compensation for sure academic expenses — which include tuition. Additionally, this function is probably eligible for discretionary bonuses or fee bills in addition to relocation. Learn more approximately Apple Benefits.

Note: Apple benefit, reimbursement and worker inventory applications are situations to eligibility necessities and different phrases of the relevant plan or program.